Answer: At this stage, we only deliver Australia-wide.

Answer: Deliveries are not available on these days. WE will accept Uber Pick Up.

Answer: Absolutely. There is a pick-up option in the delivery section for online orders. Orders can be picked up Monday to Friday 9.00am to 5.00pm from 105-109 Princes Hwy, Kogarah, NSW, 2217. Entrance Bank Lane.

Answer: To open an online wholesale account and obtain access to wholesale prices please click here.

Answer: Yes, we are proudly Australian owned.

Answer: Chocolate is very sensitive to sudden changes in temperature. We recommend our chocolates be stored in a cool (preferably 18-20 degrees Celsius), dry place (cupboard, under the bed etc). If the chocolate becomes too warm, cocoa butter will rise to the surface and form a dusty, grey film known as "bloom". This "bloom" is not harmful — when the chocolate is melted, it will return to its natural, rich brown colour. We do not recommend storing chocolates in the fridge. However, if you do store chocolate in the refrigerator or freezer, let it stand until it returns to room temperature before you use it in a recipe.

Answer: All our products may contain traces of other nuts, cereals, rice, wheat & wheat gluten. Our chocolates contain no partially hydrogenated fat.

Answer: For foiled chocolate hearts we recommend orders be submitted 1-2 weeks in advance of dispatch. All our chocolates are made fresh to order to ensure customer satisfaction. For gift boxes no delays normally occur, however depending on the size of the order we might need a few additional days to finalise it.

Answer: Yes, it is possible. While we diligently update stock numbers on our website, it is possible for some products to be out of stock. We will contact customers straight away should a particular gift box be out of stock, and with our large variety of gift boxes we can always offer an alternative option.

Answer: Yes. We make dark chocolate in several styles, including our Dark Chocolate Truffle Mousse. Message us for the current dark range.

Answer: We can't guarantee either. Our dark chocolate is made without milk ingredients, but it's produced in a facility that handles milk, so it may contain traces of milk. This is mandatory for us to declare on dark chocolate.

Answer: Some of our recipes don't use gluten ingredients, but we make our chocolate in a factory that also handles gluten-containing products, so we can't guarantee gluten-free. Because of the cross-contact risk, we don't recommend our chocolate for people with coeliac disease or looking for gluten free chocolate products.

Answer: Our chocolates are made in a facility that uses nuts, including hazelnuts and almonds. We label our products for allergens. If you have a severe allergy, please do not consume our products.

Answer: Yes, our chocolates are made in Australia from imported ingredients.

Answer: Yes, we manufacture in Sydney.

Answer: Yes. See Foiled Hearts on our website or email us for bulk orders over 10 kg.

Answer: 9 months for crème-filled chocolates and 12 months for plain chocolate. For the best flavour, and to avoid blooming, we recommend consuming them within 3 months.

Answer: Yes. Email us what you'd like and we'll put it together.

Answer: Yes. A hamper at that budget usually includes three gift products: two cellophane gift bags and a small box of gourmet chocolates.

Answer: Yes. We have hampers at a range of price points for these occasions, and we deliver direct to the address or addresses you choose.

Answer: Yes. Add a card and message on our website before you check out.

Answer: Yes. Ask for it in the comment box before you check out and we will gift wrap with a ribbon.

Answer: Try our Dark Chocolate Truffle Mousse or any of our dark chocolates. Our products aren't overly sweet.

Answer: Yes. Enter the recipient's delivery address and your message at checkout.

Answer: In warmer months we pack orders with ice packs and avoid shipping over weekends. Once your order arrives, store it somewhere cool and dry, away from direct sunlight, ideally between 15 and 20°C. Please don't leave parcels sitting in a hot car or on a doorstep.

Answer: Yes. We supply chocolate gifts and hampers for staff and clients, from single gifts to large orders. Email sales@choc.com.au with your quantity, budget and delivery date and we'll put together options.

Answer: Yes. We can deliver to multiple addresses in one order, with a personalised message for each recipient. Email us your list of names and addresses and let us know if there are any minimums or fees to check.

Answer: We recommend ordering up to two weeks ahead.

Answer: Yes. Invoices are available on request for business orders; payment terms are proforma.

Answer: Yes. We sell foiled chocolate hearts and sugared almonds in bulk, popular for weddings, christenings and engagements.

Answer: No minimum order. For very large quantities (over 10 kg), email us for a quote.

Answer: No. We no longer offer personalised wedding chocolates. We still supply foiled chocolate hearts and sugared almonds in bulk for weddings, christenings and engagements, without personalisation and with no minimum order.

Answer: We recommend ordering 2 weeks before your event. Larger orders need more lead time. Contact us if your date is sooner.

Answer: We've been making chocolates in Sydney since 1985. We began making wedding chocolates in 2000, and were the first to offer a personalised service for weddings.  Although we no longer this service we anticipate to bring back this option in 2027.

Answer: We're an independent, family-owned Sydney chocolate maker. Our chocolates are made in Sydney.

Answer: Yes. We follow HACCP-based food safety practices, and we've completed HACCP and food safety training.

Answer: Because chocolate is perishable, we can't accept returns for change of mind. If your order arrives damaged, melted or incorrect due to the courier, contact us within 2 days with a photo and we will consider a replacement. We cannot replace an order if you did not sign for it; we send with an express courier service for this reason. This doesn't affect your rights under Australian Consumer Law.

Answer: Please use the contact form or email us at sales@choc.com.au. Tell us the occasion, quantity, budget, delivery date and delivery addresses, and we'll get back to you within 5 days.